Once upon a time, we didn't have email. Seems a long time ago, doesn't it? Not many were able, fifteen years ago or so, to foresee how big an impact it would have, how universal it would become. Nowadays, of course, everyone has email, everyone knows how to use it and what it's there for. But not everyone uses it in the same way, and few really think about how they go about it. Just as with, say, the water that comes out of your tap, availability and access are everything, and the means by which it gets to you is often overlooked.
The full article appears here:
http://www.microsofttraining.net/article-1185-emails-great-but-why-use-outlook.html
Regards,
The Microsoft Training Blog Team
http://microsoft-training.blogspot.com