Three Steps To Becoming More Assertive At Work

Assertiveness doesn't come naturally to many people. They confuse it with aggression or dominance in the workplace, and fear becoming a hate figure or a pushy individual at work. Unfortunately the latter characteristics are the wrong side of assertiveness, and we've all heard of those who take it too far. There's also a flip side to assertiveness, where people are far too genteel to become assertive.

The full article appears here:
http://www.microsofttraining.net/article-1653-three-steps-become-more-assertive-at-work.html

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The Microsoft Training Blog Team
http://microsoft-training.blogspot.com