Emotional Intelligence And The Use Of Empathy

In the imaginary firm of Haddaway & Daddle Ltd, a managerial opportunity has arisen that the directors would like to see filled by a member of the current staff. There are two main contenders for the post, George and Mildred, both of whom are keen on securing the promotion. George has been with the firm for almost ten years, while Mildred is a comparative rookie with only three years' service to her name. It looks like the experienced old head of George will give him the edge and he will be chosen to move upstairs into the new office, and pocket the pay rise that comes with it.

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http://www.microsofttraining.net/article-1084-emotional-intelligence-and-use-empathy.html

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The Microsoft Training Blog Team
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