How To Say No And Still Be Nice
Most people would like to think of themselves as a nice guy or girl, and we strive to be friendly and helpful at work. What if your nice side is overtaking your life? Hardly anyone likes saying "no" - telling someone we can't help them or have enough on our own plate. How can you say no, in the nicest possible way with no hard feelings? Read on!
The full article appears here:
http://www.microsofttraining.net/article-1126-how-say-no-and-still-be-nice.html
Regards,
The Microsoft Training Blog Team
http://microsoft-training.blogspot.com
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