Assertiveness: Say Yes To Saying No

In the 1979 movie Porridge, set within the walls of Slade Prison, a charity football game has been arranged between convicts and celebrities as part of an elaborate escape plan. During the game the rather meek warder, Mr Barraclough, acts as linesman and when the ball goes out for a throw-in he awards it to the celebrities. As is often the case in football games, one of the opposition players disputes the linesman's judgement. After questioning Mr Barraclough's eyesight, the prison player informs the linesman that the ball had come off the celebrity player before going out. "Oh, did it? Sorry," says Barraclough, holding the flag up in his other hand and awarding the throw to the prisoners. The celebrity contests this and the hapless linesman reverts to his original decision and the whole episode breaks down into chaos.

The full article appears here:
http://www.microsofttraining.net/article-1486-say-yes-saying-no.html

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The Microsoft Training Blog Team
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