No - The Positive Answer!

Yes, please, I do, I will, we can. It's easy to say yes. Positive, optimistic, upbeat. No, on the other hand can be harder to come out with. It's a negative word, one of denial and rejection, one that can hurt feelings, disappoint people, and put a stop to any number of plans and hopes. Leaning towards yes and keeping everyone happy tends to be the most attractive option; certainly, there's nothing intrinsically amiss with saying yes, and it will often be the most sensible choice as well as the most pleasing.

The full article appears here:
http://www.microsofttraining.net/article-1336-no-positive-answer.html

Regards,
The Microsoft Training Blog Team
http://microsoft-training.blogspot.com