Effective Communication For Managers
Effective communication is a staple of good management. It is partly about learning the difference between communicating and merely talking. You can talk for an hour without properly conveying a message. To communicate effectively, never waffle, but use concise, clear and intelligible language. Good communicators coherently assert ideas and commands so they are fully understood. It is also about receiving ideas and information from employees. To effectively communicate, understand the different kinds of communication both verbal and non-verbal and know when each one is appropriate. A modern workplace encourages and depends upon an exchange of ideas and information to achieve maximum productivity, innovation and efficiency. This cannot be achieved by a one-sided issuing of commands, but only by fully engaging with staff, clients and suppliers.
The full article appears here:
http://www.microsofttraining.net/article-781-effective-communication-managers.html
Regards,
The Microsoft Training Blog Team
http://microsoft-training.blogspot.com
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