How To Make The Sound Of Silence Work When Presenting

Silence can be one of the most powerful tools in business. But we constantly make needless concessions in a conversational vacuum because one party cannot bear the discomfort of a pause. We should make room for silence. It can be difficult to practise, but it soon becomes easy and then perversely enjoyable. Ultimately, the mastery of silence is empowering.

The full article appears here:
http://www.microsofttraining.net/article-1317-how-make-sound-silence-work-when-presenting.html

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The Microsoft Training Blog Team
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