Unlocking The Communication Code Of Body Language

There is a common statistic bandied around when it comes to communication: only 7% of it is verbal. The rest relies on body language, intonation and other visual clues as to how you are feeling and thinking in the presence of others. Another statistic: we form a first impression of someone in the first two seconds of meeting them. That's how quick the human race is at judging each other, regardless of whether we care to admit it or not. It is an internal process that we cannot help or control.

The full article appears here:
http://www.microsofttraining.net/article-747-unlocking-communication-code-body-language.html

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The Microsoft Training Blog Team
http://microsoft-training.blogspot.com