Negotiating Skills: The Two Approaches

Possibly as a result of seeing the 1998 film The Negotiator, I associate the word with someone having specialist skills to be used only in dramatic situations such as high-level government meetings, talks between warring factions or employers and strikers, or the police trying to coax someone down from a high building. However we are all negotiators to some degree and we see people negotiating all the time, at work, in school and on television. Shows such as Deal or No Deal, where the banker tries to negotiate the purchase of the contestant's box and Bargain Hunt where contestants try to negotiate the best price for an item are examples.

The full article appears here:
http://www.microsofttraining.net/article-603-negotiating-skills-two-approaches.html

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The Microsoft Training Blog Team
http://microsoft-training.blogspot.com