Problem Solving Using The Appreciation Technique

In Conan Doyle's story The Red Headed League, the famous detective Sherlock Holmes is faced with a particularly tricky problem. He utters to Watson that it is "Quite a three-pipe problem, and I pray that you won't speak to me for fifty minutes".

The full article appears here:
http://www.microsofttraining.net/article-806-problem-solving-using-appreciation-technique.html

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