Assertiveness In The Workplace

Assertiveness is a vital skill for all people, regardless of whether they use it in the workplace or not. A mother must learn to be assertive in order to bring up a healthy and well-rounded child. A child must learn to be assertive in order to overcome bullies, get the most from their education and learn to set about achieving their life goals. Assertiveness in the workplace is unique in that it must be combined with a professional approach. Every action you take within the workplace is likely to leave another person, be it client or colleague, with an impression of you. If that impression is negative in any way then complaints will be made and careers can be jeopardised. It is therefore necessary to learn how to be assertive in order to feel confident, achieve your goals and the company's goals while building a good working relationship with clients, contacts and colleagues.

The full article appears here:
http://www.microsofttraining.net/article-816-assertiveness-in-workplace.html

Regards,
The Microsoft Training Blog Team
http://microsoft-training.blogspot.com