Assertiveness At Work: It's More Than Just Saying 'no'!

Okay, you - yes, you - stop what you're doing and listen to me. I'm going to tell you exactly what you're to do. You must read this article, thoroughly, reread it, absorb everything that it says and every piece of advice it offers; you must take time to digest and fully understand how it might relate to your life; and then, I insist that you track down other articles that I've written and take the same approach to them. You don't have any choice in the matter, so get going.

The full article appears here:
http://www.microsofttraining.net/article-1939-assertiveness-at-work--its-more-than-just-saying-no!.html

Regards,
The Microsoft Training Blog Team
http://microsoft-training.blogspot.com