Managing Conflicts At Work

Humans generally strive to avoid conflict at all costs, whether it's at home or work. Unfortunately, conflict is an inevitable part of life - even if you're not in a conflict yourself, you can still be affected by one going on with someone else. It's not pleasant, but needs to be dealt with promptly and effectively.

The full article appears here:
http://www.microsofttraining.net/article-649-managing-conflicts-at-work.html

Regards,
The Microsoft Training Blog Team
http://microsoft-training.blogspot.com