Effective Communication On Different Levels

Back in Victorian times some children would spend their days stacking freshly fired bricks in a builder's yard rather than enjoying games in a school yard. Education came fairly low down on the list of priorities as children as young as five were of more use to their families as providers than pupils. Whether they were up the chimney or down the mine, the vast majority of children from poor areas grew up illiterate as education was a luxury afforded only to those higher up the social ladder.

The full article appears here:
http://www.microsofttraining.net/article-1149-effective-communication-on-different-levels.html

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